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Facets of job satisfaction of dental practitioners working in different organisational settings in England

Harris, R.V.; Ashcroft, A.; Burnside, G.; Dancer, J.M.; Smith, D. and Grieveson, B. (2008) Facets of job satisfaction of dental practitioners working in different organisational settings in England. British Dental Journal, 204 . Article Number: E1. ISSN 1476-5373 (Online); 0007-0610 (Print)

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Introduction: Before April 2006 English dentists were either working as an NHS General Dental Service (GDS) practitioner (fee-per item, no local contractual obligations); NHS Personal Dental Service (PDS) practitioner (block contract with the Primary Care Trust); private practitioner (either fee-per-item or capitation-based, independent of the PCT); or in a situation where they were mixing their NHS work (either under the GDS or PDS arrangements) with private work. Objectives: To a) investigate the extent of the mix of NHS and private work in English dentists working in the GDS and PDS, b) to compare global job satisfaction, and c) facets of job satisfaction for practitioners working in the different organisational settings of PDS practices, GDS practices and practices where there is a mix of NHS and private provision. Method: A questionnaire was sent to 684 practitioners, containing 83 attitudinal statements relating to job facets, a global job satisfaction score, and questions concerning workload. Results: Response rate was 65.2%. More PDS than GDS dentists were found to treat the majority of their patients under the NHS. GDS dentists working fully in the NHS were least likely to be satisfied with their job, followed by PDS practitioners and then GDS dentists working in mixed NHS/ private practices. Private practitioners were the most satisfied. Conclusion: Differences between GDS, PDS and private practitioners were found in global job satisfaction and in the facets of job satisfaction related to restriction in being able to provide quality care, control of work and developing clinical skills.

Item Type:Article
Additional Information:Published online: 14 December 2007. 8 pages.
Uncontrolled Keywords:job satisfaction; Personal Dental Service; quality
Subjects:R Medicine > RK Dentistry
Departments, Research Centres and Related Units:Academic Faculties, Institutes and Research Centres > Faculty of Medicine > School of Dental Sciences
Academic Faculties, Institutes and Research Centres > Faculty of Social and Environmental Studies > University of Liverpool Management School
Publisher's Statement:© 2008 Nature Publishing Group
ID Code:284
Deposited On:07 Oct 2008 14:20
Last Modified:28 Mar 2012 10:10

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